Frequently Asked Questions
We conjured up a ton of our frequently asked questions (already!) to give you the ultimate transparency.
Can you educate me on "color" and "clarity" of a moissanite and a diamond? I'm a little confused.
Here's the easiest way to put it. Colors are categorized like letters of the alphabet: DEF, GHI, and so forth. D, E, & F are completely colorless and G, H, & I are near colorless (also more economical). There are other colors such as J and K which carry a faint yellow color plus fancy color diamonds!
Clarity is another thing to also be mindful of if you're choosing to go with a diamond - lab or natural. This is how they're categorized:
FL - Flawless
IF - Internally Flawless
VVS1 - Very Very Slightly Included 1
VVS2 - Very Very Slightly Included 2
VS1 - Very Slightly Included 1
VS2 - Very Slightly Included 2
SI1 - Slightly Included 1
SI2 - Slightly Included 2
I1 - Included 1
I2 - Included 2
I3 - Included 3
There are also included diamonds, but we choose to not carry those here. At MAIA + LYRA, we prefer using lab diamonds in the VS1/VS2 category due to them being the most economical without sacrificing the quality. If you're wanting to customize the ring you see with a different diamond, we can always do a custom order!
What is a "cut" of a gemstone or diamond?
The cut of the stone is more so based on style preference! The most common stone cuts we see are brilliant or faceted. You might have also heard of a classic emerald cut or an old european cut.
Are your natural diamonds conflict free and ethically sourced?
Yes, all of our natural diamonds are conflict free! We are 100% committed to ethical sourcing. Any human suffering is not tolerable in the sourcing of diamonds. We fully support the Kimberley Process and provide a warranty stating a diamond is conflict-free.
What's the recommended timeline on a custom piece for either an engagement or a wedding band?
It generally takes about 2-3 months from the initial design to delivery for any custom or bespoke piece. If you do not have a set deadline, you can allocate that timeline for your piece! If you're inquiring about a custom piece for your wedding day or special event, we recommend getting started on your project no later than 4 months before so you have ample time for revisions, fittings and arrival of your piece. We cannot do custom/bespoke pieces if you are less than three months out from your deadline date.
previous bespoke rings
The Process
Every bespoke or custom inquiry begins with a free thirty minute consultation where we discuss your love story, dream style and budget. Once we decide to move forward, we'll work on a mood board with all of our inspirations where a sketch will be created - followed by a CAD/CAM design.
Don't love the design? We'll make sure to edit it as many times until it's perfect. Best part - this whole process is included in the price of the design. If you choose to not move forward, there is zero cost or obligation.
So, what are you waiting for?
The Timeline
Having a clear timeline on when to start working on your bespoke piece is just as important as the vision itself. Not sure when to inquire about it? Please see our suggested timeline below.
It generally takes about 2-3 months from the initial design to delivery for any bespoke piece. If you do not have a set deadline, you can allocate that timeline for your piece! If you're inquiring about a bespoke piece for your wedding day or special event, we recommend getting started on your project no later than 4 months before so you have ample time for revisions, fittings and arrival of your piece.
Engagement Rings: 6-8 months before the proposal or delivery deadline
Wedding Bands: 4-6 months before the wedding or delivery deadline
Fine Jewelry: please inquire with us for better timeline estimates
We cannot do bespoke pieces if you are less than three months out from your event date/delivery deadline.
As soon as you have a date set, we recommend inquiring as soon as possible so you feel good and stress free about the bespoke process.